Technical Services Manager (m/w/d)

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Learn more: jti.com

Technical Services Manager (m/fd)

Job ID: 103054 / Location: Trier/ Start: As soon as possible / Contract type: permanent

To strengthen our Technical Services team within Tobacco Technology Development Center in Trier, we are looking for a Technical Services Manager (m/f/d) in permanent employment

Your job mission:

You enjoy cross-functional and cross-locational collaboration in an international Team? Are you flexible, team oriented, communicative, willing to travel and have experience in project management? As a Technical Services Manager you will be responsible for the design, implementation, and optimization of primary processes used in prototyping, manufacturing and production. Developing and designing processes that convert raw materials into valuable products, including scale up and roll out of new process technologies for Conventional and Reduced Risk Products, hence contribute to the implementation of newly developed products.

Who are we?

JTI is a leading international tobacco company with locations in more than 130 countries and world-famous brands such as Winston, Camel and American Spirit. With our brands Nordic Spirit, Logic and Ploom, we also focus on growth through innovations in the field of reduced risk products. In Germany, we are the largest employer in our industry with over 2,000 employees.

As a multiple award-winning top employer, we offer an open and inclusive working environment with exciting tasks in a challenging environment. Flexible working concepts, diverse development opportunities and international career paths are part of our everyday life. Visit us at to find out more about JTI and what it's like to work for us.

Your tasks:

• • Develop scale up primary manufacturing processes based on fundamental identified criteria’s
  • Define design elements from the process requirements
  • Set key aspects the process must meet for installation at the Product Technology Center & JTG factories
  • Provide relevant parameters, specifications and quality control measures
  • Cooperate with multiple suppliers and global engineering in designing new lines
  • Qualify new and upgraded primary processing lines and individual equipment in JTG factories
  • Set up and governance of Primary Processing Specifications and Quality Parameters for PTC/PP (Product Technology Center/Pilot Plant), JTG factories and Licensees to realize designed product quality
  • Follow-up and continuous improvement of primary processes with identifying opportunities, implementing changes, and monitoring results to increase efficiency, reduce waste, and boost quality
  • Provide technical expertise during development phases of new products

Your profile:

• • Relevant educational background: University degree (Bachelor or higher), preferably in chemical Engineering or equivalent education
  • Practical experience: Several years of business practice in the tobacco industry (or FMCG industry) in an international environment
  • Valuable knowledge: Preferably sound knowledge of primary processing as well as experience in production processes, sound knowledge in excel and most common PC software applications, experience with processing simulation and analysis tools as advantageous
  • Special strengths: Excellent analytical skills and technical understanding / Fluent in English, both written and spoken; additional foreign language is a plus

Your benefits

• • Your team: You will work in an open and international working environment with approx. 60 nations at the Trier site
  • Your remuneration: Above-average pay with a 13th and 14th monthly salary and an additional bonus payment. Individual company pension scheme and capital-forming benefits
  • Your meals: Our subsidized company canteen and numerous snack and coffee vending machines ensure your physical well-being
  • Your appreciation: You will receive regular feedback from us and, as your personal safety is important to us, we also protect you in your private life with our JTI accident insurance
  • Your work-life balance: You should enjoy your work! That's why we offer you 30 days of vacation
  • Your development: We focus on your personal development. We support you with a wide range of internal training courses as well as external training and development opportunities that are tailored specifically to you.

Have we aroused your interest?

Apply directly with your complete application documents (CV, cover letter & references) stating your earliest possible starting date (Job ID 103054).

Diversity & Inclusion

We want everyone at JTI to be themselves and develop their full potential, because each and every one of us makes a valuable contribution to the success of the company and the location in Germany. We live and promote diversity, equality and inclusion accordingly. We have local employee groups and networks, such as the PRIDE Chapter Germany or the togetHER network for female employees, in which committed colleagues are involved, and we support a wide range of projects in our local area. For this and many other activities in the area of diversity & inclusion, we have already been awarded the Global Equality Standard by Ernst & Young.

Sustainability & Commitment

We have particularly close ties to the Trier region and the greater Cologne area through our two locations and want to make a significant contribution to a high quality of life, e.g., through annual clean-up campaigns on the Rhine and Moselle and as a long-standing partner of the Cologne Green Foundation, we are committed to the preservation and expansion of the city's green spaces. Renewable energies are also part of our sustainability goals, which is why we are investing in the expansion of the Bescheid Süd wind farm, located 20 kilometers east of our Trier site, in order to secure green electricity for the region and for our production at the Trier plant. We are constantly reducing the amount of plastic used in the packaging of our classic tobacco products, thus saving tons of plastic waste.

Find out more about us at: 

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.