AI Quality Analyst with Portuguese (m/w/d)

AI Quality Analyst with Portuguese The team at TELUS Digital AI is seeking a Portuguese-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. Support team leaders in providing root cause analysis related to dips in the individual and project scores and report real-time issues that might lead to them Conduct root cause analysis of performance issues of resources on an on-going basis, then develop and measure improvement programs, providing reports and recommendations to the Quality Manager. Collaborate with the training team to design, implement and deliver trainings depending on the needs Raise questions to client point of contacts for further clarification and spread the knowledge to the teams Communicate with teams to leverage best practice and consistency across all projects. Fluent Portuguese and English language skills Interest in AI concepts and solutions Analytical skills and an eye for details Solution-oriented and structured way of working Demonstrate verbal, written and listening skills, with the ability to provide expertise at all levels of the business and with customers. Technical Skills & Expectations The successful candidate must have strong Microsoft Office skills, especially Excel and PowerPoint and the Google Suite. Prioritizing issues based on their impact on quality and compliance. Experience with data analysis to support decision-making. 2,000 signing bonus for hires in July (€1,000 paid out after the third month, €1,000 paid out after the sixth month) €1,000 Welcome Bonus for hires on the 23rd of July. (Will be paid out with the first payslip) Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon arrival plus up to €250 travel reimbursement A competitive salary that exceeds industry standards Working in a dynamic and multicultural team with flat hierarchies and an informal culture Promotion opportunities in our internationally growing company A great office in the centre of Essen Positive international working environment Fun floor with Nintendo Switch, table tennis and much more Employee discounts with numerous partners as well as regular fruit deliveries and free drinks for a healthy lifestyle Attractive bonus programmes for employee referrals Exciting and varied tasks We will need these documents:
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